Terms & Conditions

1. Acceptance of Terms

By accessing our website and engaging our services, you agree to be bound by these Terms & Conditions, all applicable laws, and regulations in New Zealand. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

2. Scope of Services & Engagements

White Gloves Cleaning Services specializes in professional commercial cleaning, residential cleaning, carpet cleaning, window cleaning, and customized cleaning solutions.

• On-Site Inspections: Walkthroughs and service quotes must be scheduled and coordinated in advance.
• Service Schedule: All standard, deep, or end of tenancy cleaning will be subject to schedules and specifications agreed in booking forms or written quotes.
• Site Access & Safety: The client must ensure safe, unobstructed access to the property and provide necessary access codes or keys for our staff to perform services.

3. Quotations & Payment Policies

All formal quotes issued by White Gloves Cleaning Services are valid for thirty (30) calendar days from the date of issue unless specified otherwise. Payment terms, including bank transfers, credit card payments, or credit periods for commercial accounts, will be detailed in the respective invoices.

4. Intellectual Property

All content, including text, graphics, logos, images, and marketing materials available on this site, is the exclusive property of White Gloves Cleaning Services and is protected by applicable copyright and intellectual property laws. You may download materials solely for informational, non-commercial purposes.

5. Limitation of Liability

White Gloves Cleaning Services and its suppliers shall not be liable for any indirect, incidental, or consequential damages arising out of the use or inability to use the materials on our website or the performance of our cleaning services, even if notified orally or in writing of the possibility of such damage.

6. Governing Law

These Terms & Conditions and any disputes arising out of the services offered by White Gloves Cleaning Services shall be governed by and construed in accordance with the laws of New Zealand, without regard to its conflict of law provisions.