Privacy Policy

1. Introduction

White Gloves Cleaning Services ("we", "us", or "our") operates this website and provides professional cleaning services across Christchurch. We are committed to protecting the privacy and confidentiality of the personal and contact details you share with us.

2. Information We Collect

We collect information that is necessary to provide you with high-quality cleaning services, accurate quotes, and prompt support. This includes:

• Contact Details: Your name, company name, email address, phone number, and address when you submit contact forms or request quotes.
• Service Specifications: Details about your property, type of cleaning required, carpet areas, window count, and schedules that you share via request forms.
• Usage Data: Details of your visits to our site, including traffic data, IP address, browser type, and navigation patterns.

3. How We Use Your Information

We use the collected information for specific, business-related purposes, including:

• Processing and responding to your requests for quotes or cleaning bookings.
• Scheduling our professional cleaners for scheduled, commercial, or residential cleaning services.
• Sending you updates, booking confirmations, invoices, or answering customer inquiries.
• Analyzing website traffic and usage trends to optimize the performance and user experience of our platform.

4. Data Security & Retention

We take the security of your personal information very seriously. We implement industry-standard administrative, physical, and technical measures to protect your data from unauthorized access, disclosure, alteration, or destruction.

We only retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

5. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.